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Weet FAQ
Try these quick fixes if you can't record your Weet
Try these quick fixes if you can't record your Weet

Stuck? Start here to get unstuck.

Najette avatar
Written by Najette
Updated over a week ago

👉 There are a few things that tend to fix most common recording issues. Here's a quick checklist we suggest you run through if you're having issues!

Instructions

  1. Restart your Chrome or Edge browser & device.
    This will often fix any temporary issues.

  2. Reset your Weet Extension by removing and re-installing it:
    • Right-click on the Weet extension icon and then select Remove.
    • Restart your Chrome browser
    • Then reinstall it using this link here

  3. Update your Chrome or Edge Browser
    Make sure your browser is up-to-date.
    • You can check this at chrome://settings/help

  4. Clear your cache.
    It might sound tedious, but it's helped us a number of times!
    • Open Chrome and enter the following URL in a new tab: chrome://history/
    • Select 'Clear Browsing Data'

  5. Check your upload speed here.
    • You'll need at least 5mbps upload speed to record successfully with Weet.

Related Resources:

We hope this was helpful! 😀

If you have any questions, please contact us 👈

Happy Weeting,

Your Weet team

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