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How to enable screen share on Chrome Mac
How to enable screen share on Chrome Mac

What to do if you get the error "impossible to get screen device"

Ellen Werle avatar
Written by Ellen Werle
Updated over a week ago

If you encounter the below pop-up message warning 'Error - Impossible to get screen device' it is possible that your screen sharing is disabled. This can cause the recording to crash.


Step 1: Click on the Apple icon on the top right of your screen and on System Preferences.

Step 2: Click on Security & Privacy in the preferences system panel.

Step 3: Click on the tab Screen Recording and select "Google Chrome" or "Edge" application. If those options don't appear, click on the + button to find them in your applications finder.

Note: If the options are locked, click on the unlock button and type your administrator password, as below :

Related Resources:

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